Technology delivers results only when the institution changes with it.
PRASOL helps boards and management teams turn digital investment into measurable performance. We connect strategy, governance, processes, data and people, so that every system you buy is used, trusted and paying back.
Book a digital maturity diagnostic Take the free self-assessmentMost digital projects do not fail on technology. They fail on governance, process and people.
Systems are bought before processes are fixed. Boards approve budgets without a roadmap. Data sits in disconnected spreadsheets. Staff return to paper because nobody redesigned the work. The result is cost without value, and new legal exposure.
Successful transformation is a managed institutional change. It needs a board that sets direction, management that owns delivery, and staff who are equipped to work differently.
Why it matters now
- National direction is set. The Kenya National Digital Master Plan 2022–2032 and the Kenya Artificial Intelligence Strategy 2025–2030 are shaping public-sector and market expectations.
- Data protection is enforced. The Office of the Data Protection Commissioner requires registration of data controllers and processors, and is issuing enforcement and penalty notices.
- Funders expect digital evidence. Development partners increasingly require real-time monitoring data, secure beneficiary records and compliant data handling.
- AI is already in your organization. Staff are using AI tools with or without a policy. Unmanaged use creates confidentiality and quality risks.
Transformation shaped to your mandate
Civil society organizations
Digital monitoring, evaluation and learning, secure beneficiary data, grant and finance systems, and the digital credibility that direct, locally led funding now demands.
Corporates and SMEs
Process automation, customer relationship and e-commerce platforms, management dashboards and responsible AI adoption that reduce cost and grow revenue.
Public institutions and counties
Digital service delivery, records and asset management, performance-contract reporting, and alignment with national digital and data protection frameworks.
The PRASOL Digital Institution Framework
Five steps take you from intention to sustained performance. Each step has a clear owner and a measurable output.
Govern
Set the digital vision, investment appetite, risk tolerance and AI use policy. Assign executive ownership.
Owner: BoardAssess
Measure digital maturity across strategy, processes, data, systems, skills and security. Identify priority gaps.
Owner: ManagementDesign
Redesign processes first, then define requirements, architecture, costed roadmap and business case.
Owner: ManagementDeliver
Select solutions, oversee vendors, migrate data and assure quality at each implementation milestone.
Owner: Project teamEmbed
Train users, manage change and track adoption and benefits through a management dashboard.
Owner: Directors and staffEach annual review feeds the next cycle. Benefits are measured, the roadmap is refreshed and investment is re-prioritized.
Five capabilities of a digital institution
Strategy and governance
Board-approved roadmap, investment cases, ICT and AI policies.
Processes and automation
Streamlined workflows, approvals and service delivery with less paper and fewer errors.
Data and evidence
Reliable data, digital M&E and dashboards that management actually uses.
Systems and platforms
Fit-for-purpose ERP, HR, CRM, MIS and e-commerce systems that integrate.
People, security and compliance
Digital skills, cybersecurity hygiene and Data Protection Act compliance.
Put AI to work safely, productively and under your control.
We help organizations move from ad hoc staff experiments to governed, measurable AI use. We apply these tools in our own research, training and consulting work, so our advice is tested in practice.
Policy and guardrails
An AI use policy aligned with the Data Protection Act, covering confidentiality, approved tools, human review and accountability.
High-value use cases
Prioritized applications in reporting, proposal development, research, customer service and document processing, each with a business case.
Pilots and skills
Controlled pilots, practical staff training and a scale-up plan with quality and productivity measures.
Services that match where you are
Start with a diagnostic, build the roadmap, then deliver and sustain results with ongoing support.
Digital maturity diagnostic
Assessment of strategy, processes, data, systems, skills and security, ending in a prioritized and costed roadmap.
2–3 weeksBoard digital governance and AI briefing
Clarifies the board’s oversight role, digital risk appetite, investment decisions and AI policy.
Half-day or 1-day sessionDigital strategy and roadmap
A board-ready digital strategy with investment plan, governance structure, KPIs and risk register.
6–10 weeksProcess review and automation
Maps and redesigns priority processes, then specifies automation for approvals, claims, records and service delivery.
4–8 weeksSystems requirements and procurement advisory
User requirements, technical specifications, tender documents and independent vendor evaluation.
4–6 weeksImplementation oversight and quality assurance
Independent project management, vendor oversight, data migration checks and user acceptance testing.
Monthly retainerData, M&E and dashboards
Digital data collection, indicator frameworks and management and board dashboards for evidence-based decisions.
4–8 weeksData protection and cybersecurity compliance
ODPC registration support, data protection policies, impact assessments, breach response plans and security reviews.
3–6 weeksAI adoption programme
AI policy, use-case prioritization, controlled pilots and staff training with measurable productivity targets.
6–12 weeksDigital skills and change training
Practical courses for boards, managers and staff on digital leadership, data use, cybersecurity and AI.
In-house or open enrolmentSystems we design, specify and implement
We work with proven platforms and trusted implementation partners, and we keep the focus on adoption and results.
Where clients typically start
Civil society
NGOs, faith-based organizations and networks seeking credible digital M&E, secure data and efficient grant management.
Start: digital maturity diagnosticCorporates and SMEs
Companies seeking lower operating costs, better customer insight and safe AI adoption.
Start: process review and automationPublic institutions
State corporations, training institutions, universities and county governments modernizing service delivery and reporting.
Start: board digital governance briefingTransformation advice grounded in institutions, not products
Institution first
We start with governance, strategy and process. Technology is chosen to serve them, not the reverse.
Independent advice
We are vendor-neutral. You receive objective requirements, fair procurement and honest oversight of suppliers.
Development-sector fluency
Our team has designed, managed and evaluated programmes for multilateral, bilateral and international NGO funders. We know their data and reporting standards.
Compliance built in
Data protection, cybersecurity and responsible AI are designed into every engagement from the start.
Change that sticks
Training and change management are part of delivery, drawing on PRASOL’s established training practice.
Regional experience
Registered in Kenya since 2005, with assignments across Kenya and the Horn of Africa for public, private and non-profit clients.
How digitally mature is your organization? Find out in three minutes.
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See my result Clear answersFrequently asked questions
Do you sell software?
No. We are independent advisers. We define what you need, help you procure it fairly and oversee implementation, working with proven platforms and implementation partners.
We already have a system that is not delivering. Can you help?
Yes. Many engagements start with an underperforming system. We review processes, configuration, data quality and user adoption, then set out a recovery plan before any further investment.
How long does a digital transformation take?
A diagnostic takes two to three weeks and a full strategy six to ten weeks. Implementation is phased, so that each phase delivers visible results within one to two quarters.
Can donor-funded projects use your services?
Yes. We support digital M&E, beneficiary data management and data protection compliance for donor-funded programmes, priced on a fixed-fee basis consistent with funder cost rules.
Will you help us comply with the Data Protection Act?
Yes. We support ODPC registration, data protection policies, impact assessments, staff training and breach response planning. Where a legal opinion is required, we work alongside your legal advisers.
Start with a digital maturity diagnostic
Tell us about your organization and your digital goals. We will propose a scope, timeline and fixed fee within five working days.
Book a digital maturity diagnostic Email admin@prasolconsult.orgWhatsApp: +254 726 528 460 | Phone: +254 718 669 652 | We usually reply within one working day.